We have already put in place measures to protect the health and safety of our residents and team and we thank our residents, their representatives, suppliers, allied healthcare providers and employees for supporting us with those measures. However, things have progressed rapidly in the last few days and whilst we do not have any reported cases of Coronavirus, COVID-19 we have taken the difficult decision to STOP visitor access with effect from midnight tonight, 17th March 2020.
Whilst we understand how very important visits are to residents and families, and the prospect of restrictions may be concerning to you, we also ask you to recognise that as carers of the most vulnerable people in our community, we must be hyper-vigilant in our response. The only exceptions will be for GPs, emergency personnel and employees who will be screened using our COVID-19 protocols.
We expect the Commonwealth Department of Health to finalise more detailed guidance shortly but the Minister for Aged Care, the Hon Richard Colbeck, is encouraging aged care providers to limit visitors to residential aged care, under national guidelines aimed at the prevention and control of COVID-19. “Given the risks to older Australians from COVID-19, particularly those with chronic disease and other frailties, we now recommend that residential aged care providers restrict visitor access,” Minister Colbeck said. “Our plan is to slow the spread, to save lives.”
We have new lifestyle programming underway which we will do our very best to engage your loved one in. Activity programs will be published shortly and uploaded to the Friends & Family area of our website. We will be issuing further details in the next few days about different ways we can facilitate resident contact with their loved ones.
Next of kin and enduring guardians who are involved in the care of a resident with needs are requested to please discuss any concerns directly with the General Manager of your homes.
Thank you for your understanding and ongoing support
Peter Moran, Managing Director, Moran Health Care Group