Happy Aged Care Employee Day. Today we celebrate each of you for your incredible contributions to the lives of our residents. Thank you all for your teamwork and devotion. Our residents are lucky to have such compassionate caregivers. We appreciate your hard work and dedication, you truly embody the spirit of kindness in aged care.

I can not find a bad word to say about the care staff and the care I receive here [at Moran Stockton]. It overwhelms me to know that they treat me as one of their family members.

Mum has been living at Moran Sylvania now for just over 4 months. In this time, she has shown signs of settling – something that we thought was never going to happen. The residence and care provided at Moran Sylvania is first class! Every employee that I have met is friendly, caring and have made Mum, my sister and I feel very comfortable and welcomed.

When our mum admitted to Moran Sylvania last year we were blown away by the kindness shown to Mum and the overwhelming support provided to us her family. This was such a difficult time for us and we felt reassured every step of the way. From the moment we met the Admissions Coordinator we knew everything would be OK. She was so kind, thoughtful and giving and together with the Nurses and Carers they made the transition of putting our mum into care so much easier. We consider our mum and ourselves very lucky to have secured a place in this wonderful facility.

Ongoing, the care mum receives is excellent and we get regular updates, attend care conferences, receive phone calls and general communications and we are appreciative of it all. Mum is really settled, participates in everything that interests her and enjoys the outdoor spaces. Thank you to everyone at Moran Sylvania for caring for our lovely Mum, we can’t express our gratitude enough

I recently placed my mum into respite care at Moran Engadine. I honestly expected it to be a really difficult and possibly even traumatic experience for all of us — but what actually happened was the complete opposite. From the very first interaction, I got a strong sense that we were in good hands. My first contact was Simone Fernandes, the Admissions Coordinator, and I can't speak highly enough of her. She was warm, kind, and incredibly sensitive to what is a pretty emotional and challenging time. Simone made the whole process so much easier and gave me real confidence that I was making the right decision for Mum. That initial interaction really set the tone and gave me a feel for the values and culture at Moran.

Mum’s now been at Moran for almost two weeks, and the experience — for her, for Dad, and for me — has been incredibly positive. She’s in high-level care, which naturally comes with a more complex environment. But even so, the kindness and attention she’s received have been amazing. Mum still likes to be involved and take part in activities, and what I really appreciate is how the staff make the effort to involve people like her — taking them up to Level 3 for group activities, visits from children, and other things that bring joy and connection. It really shows how much they care about the individual and meeting people where they are.
I’m also so grateful for Rosie, the Activities Coordinator, and Valerie, who leads the activities. They are both absolutely wonderful — full of warmth and energy — and they really reflect the care and compassion we’ve experienced across the whole place. We honestly feel very lucky and grateful to have found Moran Engadine.

Lisa, Thank you so much for your guidance and understanding with Mum and Dad’s transition to Moran. Your help through the difficult process was invaluable. Thank you once again.

Thank you for helping us to celebrate Mums 90th Birthday, it was a wonderful afternoon that would not have been possible without the help of Moran staff. I have always found all Moran staff members to be helpful, obliging, kind and caring. The Moran facilities are welcoming to all. Family members and everyone who attended mums birthday had a wonderful afternoon. Thanks for making this event a very special one.

My mum Gwen is a very happy resident at Moran Engadine, she loves that she has a choice of social activities to participate in. She especially enjoys interacting with the children during the Nan & Pop’s program - this is a great initiative!

Discover My World, Early Learning Centres are proud to host Moran residents through the Nan and Pops Club, Intergenerational Program. It is wonderful to see the two generations making connections with each other and learning and socialising through fun activities. Making and eating lamingtons appears to be a firm favourite for all. We look forward to developing this program with you.

In my opinion [as an employee], what sets Moran Aged Care apart from others is their genuine commitment to providing compassionate, person-centered care. They treat both residents and staff with dignity and respect, creating a warm and supportive environment that feels like a second home. I admire how they prioritize continuous learning and development, which empowers their team to grow both professionally and personally. The leadership at Moran Aged Care truly listens and values each employee’s voice, making you feel appreciated and seen. Most importantly, their passion for improving the quality of life for every resident is deeply inspiring and aligns with my own values.

Making the decision to move a family member into Aged Care can often be distressing, emotional and complex. In my role as Admissions Coordinator I step families through the aged care journey, I offer them support, show them kindness and reassurance and I strive to find them the best solution possible. It is incredibly rewarding when I see a happy resident who has settled in well and a family who are confident with the lifestyle and care that their family are enjoying.