Loading....

Visiting our Homes

Visitors are asked to place the wellbeing of their loved one at the centre of their decision making when considering if they should visit.  Visitor restrictions vary between Moran Aged Care homes however we will always endeavour to work with families to enable much-needed support visits where a resident’s health deteriorates and will continue to facilitate Telephone, Facetime, Skype and CareApp contact with family members.

Our visitor arrangements are in line with government directions and are consistent with the Industry Code for Visiting Aged Care Homes during COVID-19.

All Visitors

  • are strongly recommended to have had the current Flu Vaccination (babies under 6 months are exempt)
  • will be screened on arrival to our home
  • the screening will include exclusions based on recent COVID-19 hotspots – please read more here (NSW) or here (VIC)
  • must practice physical distancing – no kissing, hugging or shaking hands
  • must maintain hand and respiratory hygiene
  • are required to watch our Safe Visiting Video, if you have not watched it please do so below or on YouTube HERE

It is paramount that anyone who has been asked to isolate at home by a Public Health Unit follows the advice provided. i.e. if the Public Health Unit directs you to have a COVID-19 test and the result is negative you are still required to isolate for 14 days.

If you voluntarily decide to have a COVID-19 test and it is negative, you are not required to isolate for 14 days, BUT you must not visit a Moran Home if you feel unwell or have any COVID-19 symptoms.

Moran Roxburgh Park

Visiting times:

  • Monday to Friday 10am to 4pm
  • Sat, Sun, and Public Holidays 11am to 3pm
  • No limits on the purpose of visits, the number of visitors, or the length of the visit (however the 2 square metre rule still applies to ensure social distancing).
  • Visits must occur in resident bedrooms or outdoor areas
  • All visitors 12 years old and over must wear a face mask for the entire visit unless you have a lawful exception – please bring your own mask
  • Before you visit please review the list of exposure sites here.  If you or anyone you have met has been to any of the sites, please do not visit your loved one.  Please follow Department of Health guidelines regarding testing and isolating.
  • Do not visit if you have worked/volunteered at a hotel quarantine site or port of entry in the last 14 days
  • Do not visit if you have been released from hotel quarantine in the last 7 days
  • Please contact the General Manager to discuss your specific circumstances if you feel you have compassionate grounds to visit.
  • Residents are not prevented from leaving their Moran Home however, we request that you discuss any planned outings with the General Manager in advance.  Residents are strongly encouraged to consider outings as high risk if they are to places where 1.5m physical distancing cannot occur.  Large group gatherings held outside are far safer than indoor gatherings.  We are relying on your co-operation and honesty to facilitate safe outings for your loved ones to avoid 14 day self-quarantine on their return. 

Moran Engadine & Kellyville

Visiting times are:

  • Mon to Fri – 9am to 5pm
  • Sat and Sun – 9am to 1pm
  • No limits on the purpose of visits, the number of visitors, or the length of the visit (however the 2 square metre rule still applies to ensure social distancing).
  • The following visitors are excluded (subject to change)
    • visitors who have been
      • to Victoria since 13 Feb unless there are compelling compassionate reasons for a visit
      • to any Victorian venues of concern including the Melbourne Airport Holiday Inn
      • to New Zealand since 15 Feb
      • to any contact tracing locations of interest in New Zealand
    • visitors who live in a household with a person who is currently self-isolating
    • visitors who have been to any of the latest COVID-19 locations in NSW at the times and dates listed, excluding the monitor for symptoms list
    • visitors who have a fever (37. 5°C or higher) or symptoms of COVID-19 (acute blocked nose congestion has been added to the list of symptoms)
    • visitors who are a close contact of a confirmed COVID-19 case and are within their self-isolation period
  • Prior to any visit please visit the NSW Health COVID-19 website to identify areas of active community transmission you may have been exposed to BEFORE you leave home and do not visit if you have been exposed. You will be asked to confirm you have checked this information as part of the pre-entry screening process.
  • Please contact your General Manager to discuss your specific circumstances if you feel you have compassionate grounds to visit
  • Residents are not prevented from leaving their Moran Home however, we request that you discuss any planned outings with the General Manager in advance.  We may need your loved one to self-isolate for 14 days on their return, depending on the circumstances of the outing.  We are relying on your co-operation and honesty to facilitate safe outings for your loved ones to avoid 14 day self-quarantine on their return. 

Moran Sylvania

Visiting times are:

  • Mon to Fri – 9am to 5pm
  • Sat 6 Mar – 9am to 1pm (Open alternate Saturdays 9am to 1pm)
  • Sun – closed
  • No limits on the purpose of visits, the number of visitors, or the length of the visit (however the 2 square metre rule still applies to ensure social distancing).
  • The following visitors are excluded (subject to change)
    • visitors who have been
      • to Victoria since 13 Feb unless there are compelling compassionate reasons for a visit
      • to any Victorian venues of concern including the Melbourne Airport Holiday Inn
      • to New Zealand since 15 Feb
      • to any contact tracing locations of interest in New Zealand
    • visitors who live in a household with a person who is currently self-isolating
    • visitors who have been to any of the latest COVID-19 locations in NSW at the times and dates listed, excluding the monitor for symptoms list
    • visitors who have a fever (37. 5°C or higher) or symptoms of COVID-19 (acute blocked nose congestion has been added to the list of symptoms)
    • visitors who are a close contact of a confirmed COVID-19 case and are within their self-isolation period
  • Please contact your General Manager to discuss your specific circumstances if you feel you have compassionate grounds to visit
  • Residents are not prevented from leaving their Moran Home however, we request that you discuss any planned outings with the General Manager in advance.  We may need your loved one to self-isolate for 14 days on their return, depending on the circumstances of the outing.  We are relying on your co-operation and honesty to facilitate safe outings for your loved ones to avoid 14 day self-quarantine on their return. 
– The information on this page is up to date as at  30/3/2021 – for more information, please visit NSW Health or Victorian Dept of Health or contact your Moran Home

 

Back To Top